QGenda Report Highlights Gaps in Healthcare Digital Transformation
U.S., Thursday, 16 January 2025.
A recent QGenda report identifies significant gaps in healthcare digital transformation, emphasizing the need for improved workforce management to reduce costs and enhance efficiency.
Critical Findings on Digital Investment
While 78% of healthcare organizations report having adequately funded digital transformation strategies [1], a concerning disconnect emerges in workforce management implementation. The survey of 300 healthcare IT leaders reveals that only 46% of organizations optimize workforce management in their digital transformation strategies [1][4]. This oversight comes at a significant cost, with annual burnout-related turnover expenses reaching $9 billion for nurses and up to $6.3 billion for physicians [1].
Manual Processes Persist Despite Technology Availability
A striking 74% of healthcare organizations continue to rely on manual processes for workforce management tasks that could be automated [1][4]. This inefficiency persists despite 92% of healthcare leaders acknowledging that automation would enhance productivity [4]. The resistance to technological adoption creates operational bottlenecks and contributes to employee burnout [1].
Technology Consolidation Challenge
The report highlights a significant gap between awareness and action in technology consolidation. While 94% of healthcare IT leaders recognize the importance of technology consolidation for effective digital transformation [1][4], only 13% have made substantial progress in consolidating their workforce management technology vendors [1]. More than 85% of leaders believe that consolidating workforce management technology stacks would improve operational efficiency, yet merely 28% of organizations are actively pursuing system-wide consolidation [4].
Path Forward for Healthcare Organizations
Dr. Patrick Hunt, Chief Medical Officer at QGenda, emphasizes that ‘The hidden costs of ignoring the employee experience in digital transformation strategies are exacerbating the healthcare workforce crisis’ [1][3]. The solution lies in embracing automation, system consolidation, and employee-focused solutions [3]. With more than 4,500 organizations already utilizing QGenda’s solutions [1], the company’s findings underscore the urgent need for healthcare organizations to prioritize workforce management in their digital transformation journey.